Insisting on OEM parts is not just a matter of preference, it is a proactive decision to preserve the value, safety, and operational efficiency of the customer’s investment, according to Belinda Kataka, Parts Manager at Shumani Industrial Equipment, South Africa’s leading black-owned industrial equipment supplier.
Using OEM parts helps protect the longevity of fleet assets, minimises unexpected breakdowns, and maintains compliance with manufacturer warranties. In contrast, non-OEM or counterfeit parts often present variability in quality and performance, which can lead to equipment failure, increased downtime, and higher long-term maintenance costs.
Kataka adds that firsthand experience has demonstrated the critical role that OEM parts play in maintaining equipment performance, reliability, and safety. This is because OEM parts are designed and manufactured to the exact specifications of the original equipment, ensuring seamless compatibility and optimal functionality.
A common misconception customers have about non-OEM or replacement parts is that they offer the same quality and performance at a lower price. While the upfront cost may appear attractive, non-OEM parts often lack the precision engineering, durability, and testing standards that OEM components undergo. This can lead to increased wear, more frequent breakdowns, and even damage to other critical systems.
Another misconception is that “if it fits, it works,” notes Kataka. In practice, even slight variances in materials or tolerances can affect the performance and safety of equipment, particularly in high-demand environments. Customers also sometimes believe that all parts are created equal when, in fact, non-OEM components can void warranties and compromise equipment certifications.
“Ultimately, while non-OEM parts may seem like a cost-saving option, they often lead to higher long-term costs and increased risk. Educating customers on these nuances is crucial in helping them make informed decisions that protect their investments,” elaborates Kataka.
“In short, OEM parts represent an investment in the health and lifespan of your machinery. While the initial cost might be higher, the long-term value measured in uptime, performance, and total cost of ownership is far greater,” highlights Kataka.
In terms of Bheka, Shumani’s own branded forklift range launched in July, using genuine Bheka parts ensures seamless compatibility as each component is engineered to the exact tolerances of the equipment, allowing for optimal fit and function without compromise. From braking systems to hydraulic components, Bheka parts maintain the original performance standards the equipment was built to deliver.
Authentic Bheka components uphold warranty conditions and meet stringent safety regulations, reducing risk and legal exposure. While aftermarket alternatives may seem cost-effective upfront, only genuine Bheka parts guarantee consistent performance, minimising repeat repairs and long-term maintenance costs.
Shumani services a wide range of industries and brands, which means that sourcing the correct OEM parts requires a blend of systems, expertise, and proactive coordination. The team includes experienced parts specialists trained across multiple OEM brands and models. Their in-depth understanding enables them to match components accurately based on serial numbers, part diagrams, and usage specifications.
Ends
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Notes to the Editor
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About Shumani
Shumani Industrial Equipment is an official dealer representing a broad range of quality industrial and construction equipment, including the Goscor Group of Companies products. Shumani, which means “Let’s make it work” in Venda, is a proudly South African black-owned company, managed within the industrial and construction market sectors. The company is responsible for the supply of the Group’s entire range of industrial and construction equipment to the local mining, construction, industrial, warehousing, and manufacturing market sectors. The full support of the Goscor Group of Companies, and access to the Group’s massive pool of expertise and competencies, position Shumani as a trusted level 2 B-BBEE industrial equipment provider committed to exceeding customer expectations.
Shumani Contacts:
Victor Nemukula
Managing Director
Phone: 0861 748 6264
Cell: 079 873 9163
Email: vnemukula@shumani-industrial.co.za
Web: www.shumani-industrial.co.za
Shaun Morton
Operations Director
Phone: 0861 748 6264
Cell: 082 894 6033
Email: smorton@shumani-industrial.co.za
Web: www.shumani-industrial.co.za
Media Contact
Thobile Ndlovu
Senior Account Executive
NGAGE Public Relations
Account Executive
Telephone: 011 867 7763
Cell: 073 574 2931
Email: thobile@ngage.co.za
Website: www.ngage.co.za
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Belinda Kataka, Parts Manager at Shumani Industrial Equipment - Using OEM parts protects the longevity of fleet assets_approved
Using OEM parts protects the longevity of fleet assets_approved
