Customer satisfaction guaranteed through quality products and service

26 August 2014
Filter Focus - a leading wear control expert specialising in the development, design and manufacture of offline filtration systems - offers clients a variety of tried and trusted products and services that guarantee customer satisfaction.
Document Downloads 
application/vnd.openxmlformats-officedocument.wordprocessingml.document iconPress release_Customer satisfaction guaranteed through quality products and service_Approved15.44 KBDownload
PreviewFilter Focus filtration system offers cleaner oil, reduction in oil consumption and longer life of the lubricated components of 3.86 MBDownload
PreviewFilter Focus filtration systems were installed at Primary Crusher Plants1.88 MBDownload
PreviewFilter Focus is a leading wear control expert specialising in the development, design and manufacture of offline filtration syst5.58 MBDownload
PreviewFilter Focus protects engines against contaminated diesel, and prolongs the running hours with clean oil in the engine.6.35 MBDownload

PRESS RELEASE

Customer satisfaction guaranteed through quality products and service

26 August, 2014: Filter Focus - a leading wear control expert specialising in the development, design and manufacture of offline filtration systems - offers clients a variety of tried and trusted products and services that guarantee customer satisfaction.

Filter Focus COO Craig FitzGerald points out that there are many benefits to implementing a Filter Focus filtration system, such as cleaner oil, reduction in oil consumption,  longer life of the lubricated components of the machine, and the added benefit of increased production capacities. Some of the company’s satisfied customers include; Kumba Iron Ore, Rand Refinery, Selmec and AfriSam.

Kumba Iron Ore makes use of Filter Focus filtration systems on its primary, secondary, tertiary and quaternary crushers. Ramon Titus from Kumba Iron Ore explains that the oil consumption of the crushers was a concern as the total oil consumption per year was approximately 160 000 litres. “This rate of oil consumption was extremely costly, and we were forced to investigate the cause.”

According to Titus, it was discovered that the oil should be micro-filtered while in use, before it gets to the crusher, in order to improve the life cycle of the oil, socket liner sand other components of the crusher. The new filtration system was installed in April 2006 with spectacular results.

Titus observes: “The Filter Focus filtration systems were installed at the Primary Crusher Plant with great success. From March 2005 to March 2006, before the new filtration system was installed, the total oil consumption was 156 152 litres. Once the new system was in place, that amount dropped to 120 000 litres for April 2006 to April 2007.”

Filter Focus was also chosen to execute a lubrication plan at Rand Refinery. Mechanical foreman Richard Wilson elaborates: “Filter Focus addressed our current equipment, drained, flushed and changed seals and bearings where required, and initiated the lubrication plan.”

Since the introduction of the lubrication plan, Filter Focus has monitored the impact of the process on the Plant and equipment, and implemented an auto-lubricating plan and micro-fine filter systems for the hydraulics. “Since adopting this system, Rand Refinery has gone from 80 percent red indicators of problem equipment to 98 percent green and available. Breakdowns on the plant have come to an end, and we are currently enjoying a higher level of equipment reliability,” adds Wilson.

Three main products are used at Rand Refinery; LE Duolec, LE Monolec Hydraulic oil and LE Almaguard Vari-purpose grease. “Even though the initial cost of implementation is expensive, in the long run there is added benefit to the customer through lower machine wear and reduced electricity consumptions. By using the Filter Focus filtration system, oil can be drained, filtered and re-used for more than 10 years, saving customers time and money.”

Selmec MD H.J. Bolton reveals that the company has been involved with the maintenance of the entire Vodacom Mozambique GSM network infrastructure. This has included; power, standby power, air-conditioning, radio and transmission. “Filter Focus oil and diesel filtration systems have been in use in the Vodacom Mozambique network since 2003, on more than 320 generators.”

Bolton believes that over the years, the filtration system from Filter Focus has proven that it protects engines against contaminated diesel, and prolongs the running hours with clean oil in the engine. “There are units currently running with 22 000 hours on the metre, and we have not yet had to replace an engine that failed as a result of oil.”

Furthermore, AfriSam maintenance clerk Nicolene Crane highlights that the company is happy with the results of the Filter Focus filtration system. Since the Filter Focus filtration system was installed, the maintenance lifespan on the Osborn 57H has increased dramatically. She states: “AfriSam would like to thank Filter Focus for the assistance and exceptional service that is delivered on a continuous basis. It is always a pleasure to work with suppliers who go the extra mile.”

 

Ends

Filter Focus Contact
Craig FitzGerald
Chief Operations Officer
Phone: (011) 466 1268
Email: cfitz [at] filterfocus [dot] co [dot] za
Web: www.filterfocus.co.za

Media Contact
Kelly Farthing

NGAGE Public Relations

Phone: (011) 867-7763

Cell: 079 367 7889

Email: Kelly [at] ngage [dot] co [dot] za

Web: www.ngage.co.za

Browse the Ngage Media Zone for more client press releases and photographs at http://media.ngage.co.za