BI offers application engineering as a value-added service
 | Press release_BI offers application engineering as a value-added service | 30.5 KB | Download |
 Preview | BI offers a technical information and problem-solving service. | 68.17 KB | Download |
 Preview | BI recommends the best products for plant improvement and reduced downtime. | 6.3 MB | Download |
 Preview | Josue Perez-Sanchez - Engineering Manager, Bearings International | 152.11 KB | Download |
This is a technical information and problem-solving service aimed at presenting sound cases to potential customers to opt for BI products in order to meet a specific business need, explains engineering manager Josué Pérez-Sánchez.
“We follow a process of gathering information about a customer’s particular application in order to be able to offer the most informed decision possible when it comes to recommending a BI product, Pérez-Sánchez explains.
“We give customers peace of mind by providing the correct recommendations with regard to plant improvement and reduced downtime. Each customer project gives us the opportunity to improve both our product offering and service implementation,” Pérez-Sánchez comments.
The information provided by the potential customer is used to highlight aspects such as seal design improvements, lubrication systems or products, fitment tools and/or procedures, training in terms of bearing installation procedures and any additional power transmission requirements.
“Our capabilities in terms of application engineering not only promotes the capabilities of BI as a technical partner, but also opens doors to ancillary products in our extensive range,” Pérez-Sánchez concludes.
BI, part of the Hudaco Group, has consolidated its position as a leading distributor of bearings and power transmission products in Southern Africa by launching a new brand identity at the end of last year.
“Our aim is to become a proactive company providing excellent service to our customers to ensure we are the preferred supplier. We strongly believe we should rather compete on value, providing advanced, industry-specific solutions and services, and thus safeguard industry sustainability,” Burtie Roberts, CEO of BI, elaborates.
Ends
Notes to the Editor
To download hi-res images for this release, please visit http://media.ngage.co.za and click the Bearings International (BI) link to view the company’s press office.
About Bearings International
Bearings International (BI) is a member of the Hudaco Group. It is a leading distributor of bearings and power transmission products in Southern Africa. With its customer-focused approach, it is committed to delivering value to all stakeholders, offering quality solutions that make a real difference to optimising plant availability and turnaround time. With over 58 years’ experience in the bearings industry, BI puts this expertise to good use. It goes to great lengths to ensure that its product range and service meet the changing needs of its clients, industry and business. Backed by an elite technical team, BI covers the full spectrum of customer requirements. It is able to ensure immediate availability of product through its nationwide network of branches.
Bearings International Contact Details
Burtie Roberts
Chief Executive Officer BI
Tel: 011 899 0000
Email: burtier [at] bearings [dot] co [dot] za
Web: www.bearings.co.za
Media Contact
Mmule Ncongwane
NGAGE Public Relations
Phone: (011) 867 7763
Fax: (086) 512 3352
Cell: 083 661 8751
Email: mmule [at] ngage [dot] co [dot] za
Web: www.ngage.co.za
Browse the NGAGE Media Zone for more client press releases and photographs at http://media.ngage.co.za